Delivery Policy

DELIVERY SERVICE

All orders are dispatched by contract courier companies. Delivery delays may be experienced due to high volume of customer pre-orders, especially at peak times such as beginning of month, Christmas, after public holidays or due to unforeseen courier demands.

When placing your order you may, entirely at your risk, request the courier to leave your delivery in a nominated place without a signature.

PLEASE NOTE: Aizen Australia Pty Ltd is not responsible for any loss, damage or theft resulting from goods being left unattended at or near premises. In all cases you agree to pay for goods that the courier states (in writing) have been delivered to the address that you have nominated.

FREIGHT CHARGES

FREE SHIPPING (within Australia only) for orders over $150.

For order less than $150,

• Flat rate $8.50 for shipping within Victoria, Australia.
• Flat rate $12 for shipping to Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania and Western Australia.

If you do not reside in Australia and would like to purchase our products, please contact us at [email protected] as international delivery may be arranged at extra cost.